Care team on the line to vulnerable people

MAKING THE CALLS . . . Oldham councillors and MioCare staff

COUNCIL leaders have joined staff in checking that Oldham's vulnerable and elderly residents are safe and sound over Christmas.

The annual ring-round of thousands of careline and response customers began on Wednesday and continues until Christmas Day.

Teams from MioCare (Made in Oldham), an independent business which is owned by Oldham Council, call those who may not receive any other services or support.

This year they were joined by Oldham councillors and council staff, including council leader Councillor Jean Stretton and chief executive, Carolyn Wilkins, who were giving their time to help ring round as part of the Co-operative Council approach.

Callers are speaking to residents to make sure they're prepared for the festive period - for instance checking that their heating is working and that they have enough food and medicine.

It's also a chance to reassure residents that they're not alone over Christmas, and that the helpline and response line will remain open for 24 hours a day in case of emergencies.

Councillor Jenny Harrison, Cabinet Member for Social Care and Safeguarding, said: "It's a tough time of year for our elderly residents, who may not be able to leave home as it gets darker earlier or when it's icy and cold. Loneliness is also a huge risk to people's wellbeing.

"The ring round is a great way to make sure that residents with limited mobility don't feel abandoned. A simple phone call can make all the difference to make sure they've got enough to eat or that their home is warm enough.

"We're also urging people to do their bit and help out their elderly and vulnerable neighbours and friends - perhaps by making sure their bins are out on icy mornings, or simply popping over for a cup of tea - a friendly face will be most welcome."

Councillor Jean Stretton, Oldham Council Leader, added: "Oldham Council, MioCare and our partners, work hard to reduce social isolation.

"Our teams do an excellent job supporting and helping residents."

MioCare is responsible for delivering the social care provision in Oldham.

To contact MioCare's 24-hour Response Service please call 0161 770 5189.