Horse rider Ruby, 13, owes her life to North West Air Ambulance Charity crew
Date published: 09 August 2023

North West Air Ambulance Charity medical crew member Andrew, with Ruby, her mum Sinead, and North West Air Ambulance Charity emergency consultant doctor Eimhear
The first day at high school is always one to remember - but for teenager Ruby Hayes it will be a day she will never forget for more traumatic reasons.
Ruby, now 13, had just finished her first day at school, while riding her pony, Nero, she suffered a horrific accident.
They were galloping across a field near to her home when Nero tripped.
Ruby was thrown under his feet and trampled on, sustaining injuries to her face and body.
She also lost a lot of blood from a facial injury and started to drift in and out of consciousness.
The North West Air Ambulance Charity was dispatched due to the nature of Ruby’s injuries.
When they arrived on scene, the doctors and critical care paramedics set about comforting Ruby and her mum Sinead, as well as administering pre-hospital care and performing emergency surgery to save her eye.
Ruby’s mum Sinead said: “When the air ambulance crew arrived, it was like a strange calm came over everyone.
"The team seemed to take absolute control of the whole situation.
"I remember thinking it was like a beautiful, choreographed dance.
"They knew exactly what to do.
“Ruby was awake, vomiting, and in so much pain.
"They sedated Ruby and carried out an on-the-spot operation to relieve the pressure on Ruby’s eye at the scene.”
Eimhear, Emergency Consultant Doctor with Salford Royal and the North West Air Ambulance Charity, was on the helipad at Preston when her and medical team partner Andrew got the call.
She said: “Critical care for us isn't a place, it's a thing.
"We bring hospital-level interventions – that were historically only done in critical care settings – to the patient at the roadside.
“With injuries to the head, you can't see the damage inside to the skull and the brain.
"And unfortunately for Ruby, her trajectory got worse.
“We put Ruby in a medically induced coma.
"When we put her to sleep, we gave her brain a rest.
“Being on scene, getting the right care, getting them to the right hospital at the right time - helps save lives - and probably saved Ruby’s eye.”
Ruby was carefully put on the helicopter with her mum and they were flown to Manchester Children’s hospital in just six minutes during rush hour.
Sinead added: “I dread to think what would have happened if the air ambulance hadn’t been there.
"They really did provide lifesaving care.
"In the time it would have taken by ambulance, we had flown there by helicopter and had all the necessary checks and scans.
“I’m sure that without the North West Air Ambulance Charity Ruby would have lost her sight.”
When Ruby arrived at the hospital, the crew carried out a thorough handover to staff who were prepared for her arrival.
She spent three days in Intensive Care before being transferred to the high-dependency ward - spending around two weeks in hospital.
Sinead joked: “Ever since the accident, our family and friends have been fundraising for the North West Air Ambulance Charity.
"We have a joke in the family that we need to pay off the Uber bill!”
The family have raised over £3,400 for the charity so far - with no intention of stopping any time soon.
Sinead and her partner Alan have even asked for charitable donations instead of wedding gifts when they tie the knot in September.
After spending some time in hospital and recovering at home, Ruby is now back at school and riding horses again.
In fact, she was horse riding just a few months after the accident and competing in pony dressage competitions with her new pony Tilly.
Sinead added: “It has been a tough road, and her recovery is still ongoing.
"She will need further surgery on her eye but she’s very resilient.
"Thanks to North West Air Ambulance Charity, Ruby is alive, and she can still see.”
Ruby has now had the opportunity to say thank you to the North West Air Ambulance Charity team, who saved her life after being invited to the charity’s Barton base.
Sinead said: “It was a really emotional day.
"Ruby got to sit in the pilot seat of the helicopter and we learnt about the kit that the medics wear and the equipment the aircraft carries.
“Following the accident, I used to cry when I saw the air ambulance in the sky.
"Now, I cheer and say ‘Yeah, go and save a life’.”
The North West Air Ambulance Charity’s helicopters and critical care vehicles operate 365 days a year.
Their highly skilled doctors and critical care paramedics on board provide enhanced pre-hospital care and hospital transfers to patients across the entire Northwest region each year - an area covering 5,500 square miles and over 8 million people, including when accidents have occured around the hills and moors of Oldham.
Since its launch in 1999, the North West Air Ambulance Charity has been called to over 31,000 missions across the region, an average of around seven times a day.
Just as the many critically ill and injured patients would not have survived without the service the charity provides; the North West Air Ambulance Charity would not be here without the support of its community of fundraisers and partners.
The charity is not part of the NHS and doesn’t receive any government funding.
They rely completely on public and corporate donations to carry on saving lives.
The North West Air Ambulance Charity must raise over £12 million every year to continue its lifesaving service.
For more information on the North West Air Ambulance Charity or to donate, please visit: www.nwairambulance.org.uk or call 0800 587 4570.
Do you have a story for us? Want to tell us about something going on in and around Oldham? Let us know by emailing news@oldham-chronicle.co.uk , calling our Oldham-based newsroom on 0161 633 2121 , tweeting us @oldhamchronicle or messaging us through our Facebook page. All contact will be treated in confidence.
Most Viewed News Stories
- 1Chronicle boss writes to Oldham Council and the Government seeking transparency regarding numerous...
- 2Chronicle boss refused press access to Council budget meeting
- 3How much council tax is going up in Oldham
- 4Lib-Dems slam 'grubby deal' between Labour and 'so-called' Independents
- 5Police issue witness appeal after Oldham road collision leaves 13-year-old boy with serious