Damp & Mould Planner Oldham Chronicle Jobs

RBH own and manage around 13,000 homes within the Borough of Rochdale in Greater Manchester. We are the largest provider of affordable housing in the Borough and, in an economic environment where the supply of housing is at its most challenged, we take very seriously our responsibility for supporting the people who live in our homes and communities to live well and thrive.

Our core purpose is to be a provider of quality homes and services to our customers who live across the towns and villages of the Borough of Rochdale. Our role in making places and building a sense of community through the provision of homes and services is at the heart of our role.

Our primary focus is on providing warm homes in safe communities where people want to live and raise their families. We're excited to see the changes that will be delivered over time for our customers, and we'd love to hear from people who want to join us and help us to deliver those improvements.

RBH currently have an exciting opportunity for a Damp & Mould Planner to join our Repairs service on a 6 Months Contract

As a Damp & Mould Planer you will play a key role in maximising the productivity of our operatives via the scheduling of repairs and maintenance works, liaising with Repairs Team Members and customers, providing effective diary management. You will ensure that productivity targets are met, and a high standard of service is delivered to RBH Customers.

Who will you be doing?

• Effective and proactive scheduling, tracking and management of operatives’ diaries to ensure all appointments committed to are met, liaising with customers and operatives to arrange and rearrange appointments as required.
• Tracking of jobs that potentially could go overdue, planning all work to ensure completion within target timescales and prioritising attendance of emergency works.
• Prioritising workloads to correct trade operatives and schedule works efficiently to maximise the potential for a first-time fix.
• Providing excellent customer service to our customers whilst scheduling work in the most cost effective and productive manner.
• Maximizing the efficiency of operatives through effective scheduling, identifying the most logical route to reduce travel time between appointments.
• Working collaboratively with all departments, to ensure performance targets are met.

• Closely monitoring the punctuality and quality of job completions and feeding back to the planning manager on operative performance levels where required.

What's in it for you?

As an RBH employee, you will receive a range of fantastic benefits, including: -

• SMART working arrangements
• Holiday entitlement – 30 days holiday plus all UK bank holidays, with an additional 5 days after completion of five years’ service. Part time employees will receive a pro rata entitlement.
• Ability to purchase up to an additional 5 days leave per year.
• A quality defined contribution pension scheme, with salary exchange and RBH matches your contributions up to 8%
• Healthcare – automatic enrolment into a health care cash plan, covering optical and dental costs, consultation fees and physio to name but a few.
• You will also have access to our Employment Assistance Programme with a 24-hour confidential counselling support for both personal and work-related issues.
• Plus, many more