Counter Fraud Apprentice - Rochdale Metropolitan Borough Council Oldham Chronicle Jobs

Counter Fraud Apprentice - Rochdale Metropolitan Borough Council

Full Time
Location: Number One Riverside Smith Street Rochdale Greater Manchester OL16 1XU
Hours: 37

Summary

The Counter Fraud Team was established in 2015 to tackle Local Authority Fraud. The team investigate areas such as Council Tax Support, Council Tax, Adult Care, Blue Badge, Business Rates, Social Tenancy Fraud, and COVID-19 Fraud.

Annual wage

£12,347 a year

Minimum wage rates (opens in new tab)

Salary: £12,347 for 12 months, £22,366 for final 6 months

Training course

Business administrator

Hours

Monday to Friday. Shifts to be confirmed.

37 hours a week hours a week

Possible start date

27 Jan 2025

Duration

18 Months

Positions available

1

Work

As an apprentice, you’ll work at a company and get hands-on experience. You’ll gain new skills and work alongside experienced staff.

What you’ll do at work

Principal Duties:

Log all fraud referrals received by the Counter Fraud Team
Review and pass any relevant fraud referrals to the Fraud and Error Service, Department for Work and Pensions
Provide help and support with the National Fraud Initiative (NFI)
Conduct daily checks on the Discretionary Crisis Fund (DCF) applications
Help check information held on Rochdale Borough Council systems, in respect of the recovery of Fraud Financial Penalties issued
Help coordinate and support proactive work the Counter Fraud Team may undertake
Deal with customer telephone and e-mail enquiries in a courteous and professional manner, including fraud referrals from internal and external sources
Deal with Data Protection requests from other enforcement bodies

Secondary Duties:

To participate in Council programmes of in-service training as a trainee and when required as a trainer facilitator
To undertake such other duties and responsibilities of an equivalent nature as may be determined from time to time by the Service Head (or nominated representative) in consultation with the postholder (and if he/she so wishes, with his/her Trade Union representative)
To carry out the duties and responsibilities of the job with due regard to all Council policies and procedures including Data Protection, Equal Opportunities and Health and Safety

Training

An apprenticeship includes regular training with a college or other training organisation. At least 20% of your working hours will be spent training or studying.

College or training organisation

ROCHDALE TRAINING ASSOCIATION LIMITED

Your training course

Business administrator

Equal to Level 3 (A level)

Your training plan

Business Administrator Level 3 Apprenticeship Standard
Apprenticeship learning will take place in the workplace and at Rochdale Training one day per month

Requirements

Essential qualifications

GCSE Maths & English (Grade 4 and above) essential

Let the company know about other relevant qualifications and industry experience you have. They can adjust the apprenticeship to reflect what you already know.

Skills

Communication skills
IT skills
Attention to detail
Organisation skills
Customer care skills
Problem solving skills
Administrative skills
Number skills
Creative

Other requirements

The Authority operates a Smoke-Free Policy for all its employees and applies to any building and associated grounds within in the immediate vicinity of the building, which is wholly owned, leased, or operated and occupied by Rochdale Borough Council. Salary: £12,347 for 12 months, £22,366 for final 6 months Interview Date: 21st & 22nd January. Should you apply for 2 vacancies (maximum) we strongly encourage you to attend both interviews and declare this clearly. It will not count against you and all teams/panels will be aware. This expression of interest is the first stage of your application. Should you wish to apply for this vacancy you will be invited to fill in the Rochdale Borough Council Application form at Rochdale Training.